Openbay Otis with Service Appointments

Online service appointment booking with Openbay Otis is a powerful offering for existing and new customers for your automotive service business. Booking an appointment takes seconds and can be accomplished without having to speak to anyone at your business.

Openbay Otis appointment booking:

• Allows a website visitor to book an online service appointment
• Provide a list of options to select from when booking an appointment (what your business offers);
  • Loaner vehicle needed
  • Drop-off appointment
  • Wait onsite appointment
• Each to use calendar and available time slots are presented
• Business has the ability to block out dates and times
• Time buffer – create a time buffer (hours or days) where your business can start taking appointments
• Real-time notifications of new appointments sent to your business staff members via email or text (SMS) for follow up
• Confirmation notifications of appointment sent to website visitors
• Contact information, service request information and any notes are made available upon booking

92% of consumers said being able to book an appointment online is important to their decision when selecting a shop to service their vehicle.

Openbay Otis scheduling is currently integrated with:

• Shop Boss
• TireShop by Freedomsoft
• Custom integrations