Openbay Otis with Custom Triggers – SDK

Existing websites can now be integrated with Otis allowing interaction between a website element and the Otis chat interface. Openbay developed and made available an Otis SDK (Software Development Kit).

Openbay Otis SDK

Links, buttons, images on your existing website can now be configured to trigger Openbay Otis into action.

Customer triggers details:

• "init" (InitEventData) – Otis is now ready to accept actions/commands
• "message" (MessageEventData) – a message has been added to the thread, from either the user or the bot
• "expand" (ExpandEventData) – the conversation window has been expanded
• "contract" (ContractEventData) – the conversation window has been closed
• "quote" (QuoteEventData) – a mechanical services quote or a tire quote has been generated for the user
• "appointment" (AppointmentEventData) – an appointment has been scheduled by the user
• "contact" (ContactEventData) – contact information has been given by the user