Openbay Otis with Custom Triggers – SDK
Existing websites can now be integrated with Otis allowing interaction between a website element and the Otis chat interface. Openbay developed and made available an Otis SDK (Software Development Kit).
Links, buttons, images on your existing website can now be configured to trigger Openbay Otis into action.
Customer triggers details:
InitEventData) – Otis is now ready to accept actions/commands
MessageEventData) – a message has been added to the thread, from either the user or the bot
ExpandEventData) – the conversation window has been expanded
ContractEventData) – the conversation window has been closed
QuoteEventData) – a mechanical services quote or a tire quote has been generated for the user
AppointmentEventData) – an appointment has been scheduled by the user
ContactEventData) – contact information has been given by the user